Lausanne 2020 Youth Olympic Games

Lausanne 2020 Youth Olympic Games
Lausanne, Suisse
January 2020
Youth Olympic Games

Enabling smart management of volunteers at the Lausanne 2020 Youth Olympic Games

In January 2020, Lausanne (Switzerland) hosted the Winter Youth Olympic Games, a major multi-sport event for over 1800 young elite athletes from 79 countries and featuring more than 80 medal events. In fact, this was the largest number of athletes at a Winter Youth Olympic Games!
Wiz-Team’s event management solution
“Event-Works” was selected by the organisers to conduct the registration of, and data collection from, 4000 volunteers who, during the Games, were deployed across five sports clusters and other important locations such as the athletes’ villages, the airport and train stations.

Wiz-Team’s software provided a new, user-friendly sign-up process and enabled the efficient collection of key information from this important stakeholder group who help make the Games a reality. The data collected included details for accreditation, uniform sizes, validation of shift assignments and uniform pick-up dates. Conditional tabs were also used to collect only the necessary information, like parental consent forms for minors. 

Speaking of his collaboration with Wiz-Team, Cédric Detraz, Head of Volunteers for Lausanne 2020, said: “Wiz-Team provided us with a smart, flexible and flawless solution for the efficient management of volunteers. Their intuitive sign-up page helped to increase the speed and number of registrations, which we needed urgently at that specific stage of Games preparation. Wiz-Team went for a multi-phase approach and only requested basic information in the first step, necessary to evaluate the volunteers. Thereby on the first day alone, we registered more than 1’000 candidates without any technical glitch. That’s what I call success!”

The registration platform also allowed volunteers to register and create a profile via smartphones and tablets – devices that are of second-nature to the many younger volunteers drawn to this event. In addition, it integrated with a local sport volunteer programme. By entering a code, registering volunteers could then easily be identified as coming from this programme which facilitated the task assignments implemented by the organisers at a later stage.      

This solution is just as applicable to the coordination of workforces in sport and beyond and constitutes one of many different event management modules within Event-Works. To learn about Wiz-Team’s entire range of modules and companion apps, click here.



As founder and CEO of Wiz-Team, Johann has more than fifteen years of experience in event data management, working with sports federations, the medical congress industry, corporate companies and government agencies. The diversity of these industries has provided him with a wide-ranging background and an exceptional experience in various types and sizes of events. Johann delivered innovative event management solutions to every Olympic Games since 2004. His previous experience includes web and database development, as well as project management in the luxury industry, and teaching. 

From the Wiz-Team headquarters in the Olympic Capital, Lausanne (Switzerland), Johann manages a global network of developers, translating complex data management requirements into solutions built by event professionals, specifically for event professionals.

Johann holds an MBA in international management and speaks English and French. In his spare time, he enjoys scuba diving and is passionate about new technologies.