From registration to departures, the EW platform serviced the detailed and interconnected needs of the FIBA Family Delegation operations team. The end-to-end support guided delegation members through single registration process that collected personal, travel, and accommodation details in one easy to follow experience. Our dynamic webforms help create a step-by-step roadmap for registrants so they can easily understand what they need to do to secure their attendance and logistics at the event.
While registrants were busy entering information, back-office operations teams were able to leverage the power of EW’s live reporting and change management features to seamless integrate their data with hotel and transportation providers. Real time rooming lists and track changes features helped ensure all teams were on the same page even for those last-minute requests!