Category: News

Implementing strict sanitary protocols with the help of technology at Tallinn 2021

July 21, 2021

It’s been a two-week long marathon of access control and support at the U20 and U23 European Athletics Championships in Tallinn, Estonia, for our on-site operations team. Working together with our partners at European Athletics and the Tallinn 2021 Local Organizing Committee, Wiz-team implemented strict sanitary protocols to help keep athletes, officials, volunteers, and organizers as safe as possible amidst the ongoing covid-19 pandemic.

The U20 and U23 European Championships was attended by a combined 3100 athletes and officials from 46 countries across Europe and supported by over 1100 local volunteers, organizers, media, staff, and event service partners. Sanitary protocols required every on-site individual participating at the event to test every 48 to 72 hours. That’s well over 10,000 covid tests performed by local medical teams. These test results were then imported into Wiz-team’s all-in-one event management platform Event-Works several times a day, with some files containing over 700 rows of information! Each import set-off over 100 automated triggers that managed access and privilege rights across the 4000+ participants, giving time-bound access to the stadium and venues. Three entrance gates were monitored and nearly 35,000 scans of accreditations were completed to help ensure everyone who entered the venue were cleared to do so.

Delivering a safe event under the ever-changing conditions of a global pandemic is no easy feat. It requires teamwork, cooperation, communication, and resilience between people and systems. As Wiz-Team Delivery Manager Valentina Rios, who spent the full two-weeks on-site, says: “The success of the U20 and U23 championships depended on our collective ability to adapt and change on the fly. Not only was Event-Works flexible enough to keep up with changes to the process and procedures as we learned more about the challenges on the ground, but our partners at European Athletics and Tallinn 2021 could problem-solve through technology to help stay ahead of testing and other logistical challenges. Additionally, our collective ability to work together as a team and communicate over the course of the event was crucial.

At Wiz-Team, we appreciate every opportunity to challenge our system and our operations teams to get better and learn ways to keep event organizers and participants as safe as possible through technology. 

 

Photo: Tallinn 2021 / Getty Images 

Wiz-Team delivers VIP access control solution for prestigious Masters in Chantilly

July 16, 2021

Last week, Wiz-Team supported important operations at the Masters de Chantilly, a world-class show-jumping event held from 8 to 11 July in France. The event attracted a significant number of VIPs and high-profile partners including representatives from brands like Rolex and Hermes. Wiz-Team’s event management solution ‘Event-Works’ served to manage the invitations and sponsor portal prior to the competition, including the assignments of the sessions to which certain guests were invited to. During the event, Wiz-Team ensured safe and smooth access control for these high-profile attendees and all the other participants.

Here is a snapshot of the accomplished operations delivered by Wiz-Team:

 1’200 VIP invitations

 1’375 accreditations

 1’500 onsite registrations

 3’000 access control scans

🐶 2 accredited dogs

The accreditations also covered competitors and their entourage, staff and media. Wiz-Team controlled the access to stables, the tribune, press zone and hospitality areas via the use of different QR codes.

Tim Goethals, COO of Wiz-Team who supported the operations on the ground, said: “At Wiz-Team, it’s all about being a people-centric organisation first, despite the fact that we are an event management software provider. Aligning people with technology and processes is the key to a flawless level of services. It’s about ensuring control and smooth operations in the most discrete way.”

 

Wiz-Team supports operations of first pop-up House of Switzerland

July 6, 2021

For the first time, an exclusive pop-up House of Switzerland just opened its doors in the German city of Stuttgart and Wiz-Team is proud to support several operations of this innovative project. Organised by “Presence Switzerland”, a unit of the Federal Department of Foreign Affairs responsible for promoting Switzerland’s image abroad, the House of Switzerland aims to promote Swiss culture and business cooperation with the neighbouring region of Baden-Württemberg.

Over a four-month period, a varied programme of around 100 events will be organised on topics of common interest, with a strong focus on innovation and sustainability. The almost 2,000m2 space in the heart of the city will also host interactive exhibitions, workshops and be home to an array of Swiss culinary delights. According to the organisers, Stuttgart will be the first stop of a European roadshow, with the pop-up House of Switzerland also set to visit cities in Italy, France and elsewhere.

Wiz-Team is supporting this new initiative by providing its event management solution Event-Works for the areas of registration, accreditation and badge printing, communication, and the scheduling of sessions. For Stuttgart, the entire platform runs smoothly in German thanks to Wiz-Team’s multilingual module.

In addition to being part of this exciting project, Wiz-Team will also support the operations of the House of Presence Switzerland during the World Expo in Dubai, to kick off on 1 October 2021. This six-month festival will celebrate human brilliance and achievements in the fields of architecture, technology, innovation, music, arts and more.

3 QUESTIONS TO…CIARAN QUINN, TECH VETERAN AND NEW CHAIR OF THE WIZ-TEAM ADVISORY BOARD

June 18, 2021

With his impressive background in technology and digital media, Ciaran Quinn has been at Wiz-Team’s side since 2018 to provide important strategic advice. Last week, he became the company’s Advisory Board Chair and shares his views on WT’s potential and future.

Why did you decide to become a board member of WT? From the moment I met the leaders together I knew they had something special. It’s rare to find such a great combination of personal and professional characteristics combined with a vision on how to use terrific technology to change a stagnant corner of industry. I knew I wanted to get involved at some point and figured that I could help them navigate through some of the startup and growth challenges that I had personally gone through over the prior decades. I’d planned to take the rest of 2018 off, so when they called late in that year and said they were forming a Board, the timing was great, and I enthusiastically accepted their offer to join.

What excites you about WT’s activities as we emerge post-COVID-19? WT is one of the lucky ones. We are fortunate that for us COVID-19 has not wreaked the damage and devastation that it has for so many people, including some of our clients. It’s not been easy, but we’ve stuck by our clients, extending support for those in need, and they’ve stuck by us. Sure, we’ve had to make some concessions and changes, but you do that when others are struggling more than you are. And we’ve used the extra downtime to make some great product developments and position ourselves for the re-opening of live sports as well as the growing collaboration with governmental institutions moving more towards virtual events.

How do you see the company’s future? Bright and getting brighter. While WT’s technology is the best in the business, the great part is that the team knows how to find, attract and engage with great collaborators and new colleagues. Since business is about “people working with people”, not “companies working with companies”, this will help drive their future success in making things work really well for colleagues, partners and clients.

Wiz-Team supports boxing in the final round before Tokyo 2020

June 4, 2021

It’s been an action-packed week for WT as events pick up again! Just one day after wrapping up the European Athletics 2021 Team Championships in Silesia, Poland, the delivery team was back on the road. Destination: Paris for the resumption of the European Boxing Road to Tokyo Qualifying Event.

Working side-by-side with delivery partners IGNITX, WT was on-site to oversee the sport entries processes and deliver the accreditation operations for the event. From registrations to accreditations, sport entries, communication, and reporting, it’s been a particularly exciting week for WT in both events.

Have you ever wondered how athletes are officially entered into an international competition? Introducing Sport Entries and Qualifications. Sport Entries and Qualifications is the highly integrated process of monitoring competitor eligibility and managing the official entry of athletes into a competition. Event-Works supports these processes through our Sport Entries and Qualification (SEQ) module which not only delivers the flexible tools needed to configure a system supportive of complex sport qualification rules; but leverages the power of Event-Works’ core modules like reporting, forms, triggers, and communications to create a seamless and efficient experience for both event organisers and teams entering their delegations. 

The SEQ Module is one of the more specialised and nuanced modules in the Event-Works suite. It is a critical component to international sport event management as it brings together accreditation data, qualification data and inscription data to define the field of athletes who will compete in a major sport event. This tool has been informed and designed in close collaboration with IGNITX who brings experiences from a variety of stakeholder perspectives including a range of major event Organising Committees, International Federations, National Federations, and National Olympic/Paralympic Committees.  This more 360-view approach to application design ensures our tool captures the perspectives and experiences of those stakeholders who truly understand the particularities and complexities of the ongoing qualification tracking, athletes’ eligibility monitoring, data collection, quota allocation, quota verification, and finalisation process of Sport Entries and Qualifications.  More to come from our SEQ Module as we prepare for a major release in the near future!

If you are interested in learning more, get in touch.

Wiz-Team in action at upcoming Volleyball Nations League 2021 to help deliver safe event

May 25, 2021

With the women’s competition set to begin on 25 May, Wiz-Team is gearing up to support Volleyball World with its third edition of the FIVB Volleyball Nations League (VNL). Featuring 16 teams per gender with each team playing against each other, the VNL makes a highly anticipated return after the 2020 edition was cancelled due to the COVID-19 pandemic. This year, all matches will be played within a secure bubble in the Italian city of Rimini over five consecutive weeks. Frequent testing, strict health and hygiene measures and an array of risk mitigation protocols will ensure athletes are able to compete safely while bringing live volleyball action to millions of fans worldwide.

Wiz-Team is supporting these efforts by providing its event management solution Event-Works for the areas of online registration, accreditation, access control, accommodation, communication, and the scheduling of sessions. Event-Works will also play an instrumental role in supporting the safe and secure bubble concept, while ensuring compliance with social distancing rules. It will help to monitor the movement of participants between seven different hotels and the competition venue; facilitate the automation and monitoring of COVID-19 testing; link this data to the access control at venues; and organise the training and match schedule.

The event will welcome just over 1,000 participants, including athletes, their entourages, officials, and media representatives. The VNL 2021 is yet another showcase of how Wiz-Team’s smart software can facilitate complex event operations during the pandemic.

New job opening: Head of Belgium Operations

April 26, 2021

Wiz-Team is looking for a new Head of Belgium Operations to join our team to help us become the leading innovator, trusted partner, and preferred provider of integrated event solutions in the government and NGO industry sector. The ideal candidate will be self-motivated, driven, energetic, pro-active and creative as well as highly analytical, obsessed with customer experience and loves moving quickly.

Click here to read the full job description and submit your application.

The Head of Belgium Operations, to be based in Brussels, will be responsible for overseeing the successful delivery and support of our solutions, managing complex projects, and ensuring high-quality and consistent experiences for our clients.  As a key member of our Operations leadership, our new colleague will work cross-collaboratively with our Operations team in Switzerland to optimise and standardise the delivery of our products, processes, and support services to all our clients.

Created in 2012, Wiz-Team is a fast-evolving company and we are looking for team members who will grow with us, take on new responsibilities as we develop, and join us in innovating the way the events community plans and delivers event experiences tomorrow.

3 questions to… Yannick Genot, Global Account Manager at Wiz-Team

April 12, 2021

Why did you join Wiz-Team in 2019?

I was using Event-Works in the European Institution I was working for and I always got a good impression when meeting co-founders Johann and Tim. At some point, I wanted another challenge in my professional life and Wiz-Team offered me the opportunity to evolve and see another aspect of event data management that I was very curious about.

What do you do at Wiz-Team’s Brussel office?

My role involves first and foremost communicating with clients to understand their needs and supporting them with tailor-made solutions aligned and integrated with their processes. That includes discussing and developing new projects, adapting the front-end and back-end of our platform according to our clients’ needs, explaining and applying GDPR recommendations, and managing the events database. I’m also the day-to-day contact point for our Brussels-based clients, which include the European Parliament and European Commission.

What’s one thing that has surprised you about working at Wiz-Team and that you’ve learned through your experience here so far?

I am used to working in a multicultural and diverse environment, and I was very happy to see that my colleagues were from all over the world with different backgrounds and experience. One of the greatest lesson’s Wiz-Team has taught me so far is that a dedicated small team with the right skills can achieve great things.

Wiz-Team and EA share event learnings amidst COVID pandemic

March 29, 2021

During last week’s Open Question Webinar organised by Wiz-Team, European Athletics Logistics & Events Senior Coordinator Marie Anne Midy shared her learnings from the European Athletics Indoor Championships 2021, held earlier this month in Toruń, Poland. In particular, she explained how Wiz-Team’s event management platform “Event-Works” (EW) facilitated the automation and monitoring of COVID-19 testing and the management of access control to venues within the pandemic context.

“It was the first time we operated a physical event since the pandemic outbreak”, said Marie Anne. “It was quite challenging, and we learnt a lot, but we managed it successfully.”

She shared: “The keys to this success were the integration of each participant’s medical data into Event-Works; providing a QR-Code on the accreditation card linked to this data and controlling access accordingly; and the professional on-the-ground assistance by Wiz-Team.”

More than 2000 participants underwent a comprehensive testing regime prior and during the event. The results of the tests were entered manually into the system. If a test was positive, access would be automatically denied when scanning the accreditation’s QR code at one of the 13 venue access points. “It was a very user-friendly system, but make sure you have more than enough volunteers at hand to be able to operate all access points and to combine the sanitary and security check for the participants’ comfort”, advised Marie Anne to the 30 or so event experts participating in the webinar.

For the athletes’ warm-up zone with restricted space, access control proved more complex, and athletes were only allowed to enter this zone ahead of their competition, in order to ensure compliance with the social distancing rules.

Considering the sensitive nature of medical data, Wiz-Team founder and CEO Johann Woringer clarified: “All of the data processed by Wiz-Team is in a secure cloud. In addition, Event-Works allows us to clearly define who can see which kind of data. In Toruń, only the medical team was granted access to the medical data. Post-event, all this data was deleted.”

In the future, it is aimed to automate the medical data integration into Event-Works via a specific API in order to speed up this process.

Click here to read the detailed case study.

Wiz-Team to partner with WeTrack

March 16, 2021

Wiz-Team and WeTrack announced today that they will team up to optimise the planning and delivery of events around the world. It’s about complementing each other’s expertise, software and services in order to provide smart turnkey solutions to current and future clients.

WeTrack provides planning and operations software to major events, venues and organisations, with products incorporating planning, sustainability, readiness, and event control which links well with Wiz-Team’s know-how and its all-in-one event management platform “Event-Works”. In addition, and just like Wiz-Team, WeTrack has many clients in the world of sport.

Tim Goethals, COO of Wiz-Team, said on the occasion of the announcement: “We constantly strive to optimise event operations, be it through technological innovations, by developing the skills of our team members or forming new partnerships. We look forward to working closely with WeTrack, making the best use of their impressive expertise in event planning, risk management and incident control.”

Peter Ward, Managing Director of WeTrack, commented: “After first meeting Tim back in 2018 at a conference, I’ve been constantly impressed with his and his team’s integrity and industry knowledge. Wiz-Team and WeTrack now share a number of clients, predominantly in Europe, and it made sense to partner up and start exploring how we can integrate better to improve the experience of our clients.”

Learn more about WeTrack.

JOHANN

CEO

As founder and CEO of Wiz-Team, Johann has more than fifteen years of experience in event data management, working with sports federations, the medical congress industry, corporate companies and government agencies. The diversity of these industries has provided him with a wide-ranging background and an exceptional experience in various types and sizes of events. Johann delivered innovative event management solutions to every Olympic Games since 2004. His previous experience includes web and database development, as well as project management in the luxury industry, and teaching. 

From the Wiz-Team headquarters in the Olympic Capital, Lausanne (Switzerland), Johann manages a global network of developers, translating complex data management requirements into solutions built by event professionals, specifically for event professionals.

Johann holds an MBA in international management and speaks English and French. In his spare time, he enjoys scuba diving and is passionate about new technologies.