Category: News

NEW TO WIZ-TEAM – MEET PASCAL

wiz-editor January 13, 2022 0

What better way to start a new year than with a new team member! We’re delighted to welcome Pascal Beauverd, a native of Switzerland, joining our Operations team as Product Manager for Workforce and Mobile Applications. Based in our Lausanne office, he will manage and oversee the technical implementation, development and ongoing evolution of our Event-Works Workforce and Volunteer Applications as well as our suite of Mobile Applications. Collaborating closely with client technical and functional teams, don’t be surprised if you see his name pop up in your inbox.

Always curious and interested in new technologies, Pascal has been actively training in app development since 2008. In his most recent role as an IOS (Apple) application developer, he took on greater responsibilities as an app architect overseeing teams of developers and managing project delivery.

Pascal is keen to put his professional knowledge to good use solving day-to-day event management challenges faced by sport organisations looking to optimise business and event management processes. His ingenuity has produced solutions like an iPad app to choreograph groups of gymnasts, membership databases for sport clubs and federations, and most notably a volunteer management solution for organising committees.

A retired gymnast who has competed in several national and international gymnastics events, Pascal is passionate about sport and spends his free time scuba diving, trail running, and mountain climbing. He has also served as a volunteer and event manager at several sport events including the 2020 Winter Youth Olympic Games in Lausanne, Switzerland where he first became acquainted with Wiz-Team. And the rest, as we say, is history…

“Being able to combine my professional skills with event management is very exciting, and I look forward to bringing my energy, motivation, and expertise to Wiz-Team”, said Pascal. “It seems to be a great match from both a professional and personal point of view, as we share the same vision and team spirit!”

Implementing Innovation | Closing out 2021 with a new class of Event-Works super-users

wiz-editor December 21, 2021 0

Last week Wiz-Team headed to the USA to deliver one final training series to a group of rookie Event-Works super-users for one of our newest sport partners.  This large trainee class of 13 was made up of a cross-section of the organisation’s event management professionals from hospitality, major events, sport, technology, and sponsorship.  Their functional expertise were as diverse as their departments with experiences in managing accommodation, accreditation, sport entries, data analytics, rate card, guest management, transportation, air travel, and much more. 

What are super-users? Outside of being super humans, they are the key to success in terms of new technology implementation and user adoption at any organisation.  They are the champions of change, the translators of business challenges, and the builders of organisational trust.  Without them, initiating digital transformation in an organisation might be as challenging as climbing Mt. Everest.

For Wiz-Team, these users are priority #1 when it comes to new client or project onboarding. Super-user training dives deep into the fundamentals and foundations of Event-Works with the following outcomes at its core : 

Context: Establishing a conceptual understanding of how Event-Works was built to tackle the data challenges of event management;

Capabilities: Building up core competency in navigating, designing, and configuring the Event-Works tool box to meet individual needs;

Confidence: Cultivating a sense of autonomy and achievement through hands-on challenges and games;

Curiosity: Creating space and opportunity for questions and creativity; curiosity (we believe) is a cornerstone to motivation and ongoing development;  

Connection: Developing trust, understanding, and empathy through shared experience, humour, and partnership.

It has been an extremely busy and exciting year meeting new people, training new users, and implementing Event-Works across the world.   Though we will take a moment to reflect with gratitude on what 2021 brought to all of us, we are very excited for the year ahead.  We look forward to working alongside both the newest members of the Event-Works super-user squad AND our existing Wiz-Team ambassadors as we look to challenge and change the events industry through innovative technology…together.

Discover the European Commission’s new smart system for visitor registration and access control!

wiz-editor December 17, 2021 0

It is fast, fully automated and more secure: the European Commission this week completely revamped its system for registration, badge printing and access control for its Visitors Centre. The new solution developed jointly by Wiz-Team and our partner Fielddrive uses kiosks which integrate Wiz-Team’s event management software Event-Works, high-speed printers and an ID/passport reader to create an all-in-one and seamless self-check-in experience. In 2022, these ten brand-new kiosks will manage the check-in of more than 500’000 visitors to the European Commission!

But how does it work exactly? First, Wiz-Team’s visitor management application V-PASS to register visitors online. Through a customised API visitor data is sent to the kiosks, provided by Fielddrive in preparation for the arrival of new Commission guests. Next, the kiosks, equipped with high-speed printers and passport readers, validate visitor information upon arrival, AND print on the spot smart RFID enabled access badges fit with customised building access rights.

This automated and integrated approach not only optimises check-in at the doors of the Commission, but it drastically improves the data management experience – reducing manual data entry; which means reduced errors, increased data protection, and higher data integrity.

It’s the first time that Wiz-Team and Fielddrive have offered jointly delivered this innovative solution, which will benefit many more clients in the future who need fast, automated, and secure check-in experiences for visitor management.

Fielddrive is a strategic partner of Wiz-Team, specialised in helping event planners around the world to manage visitor flows with the fastest check-in, highest security, and live analytics.

 

Meet SitPlan: An Event-Works companion app for seating made simple

wiz-editor December 9, 2021 0

How much time do you spend planning where people should sit at your congress, general assembly, or award ceremony? How fast can you check-in and seat 600 guests at your awards banquet? What about making sure the right people have the right seats based on protocol policies and hospitality packages? Bet you didn’t know Event-Works has a solution for this, did you? Well, meet SitPlan.

SitPlan is one of our web-based companion applications which helps event managers get rid of at least one more excel sheet in exchange for an innovative digital tool fully integrated with their all-in-one event management solution Event-Works.

Practically speaking this application converts a static venue floor plan into a virtual whiteboard allowing users to build a customised seating strategy with configurable tables, chairs, and other required objects.  With clever data management tools, event planners can also create rules, visual cues, and generate reports to help communicate and implement seating protocols and policies.

Outside of building a seating plan, this tool also seamlessly synchronises participant data with a click of a button.  By bringing in the latest guest list information such as dietary preferences or attendance, on-site welcome teams have all the most up-to-date information ensuring they are ready to deliver fast, effective, and most importantly personalised check-in experiences for all guests. 

Speaking of on-site.  SitPlan, at its core, is a mobile app made for tablets ensuring welcome teams and event organisers can manage check-in and seating across several entry points and while on-the-go.  Just last week SitPlan was used at the FIM Awards in Monaco sitting over 500 guests in under 30 minutes.

Like all Wiz-Team’s solutions, this unique application is creatively used across a range of client types including sport and governmental institutions.  As a result, we are constantly receiving great feedback, new ideas, and innovative use cases keeping this niche feature of Event-Works evolving to keep pace with industry needs.

Contact us for more information and a personalised demonstration of this smart tool!

3 questions to… Valentina on implementing innovation

wiz-editor December 2, 2021 0

What happens when your organisation is ready to move forward with a new and innovative tool for their next major event? One of the very first and most critical steps is a personalised system onboarding experience and a made-to-measure training programme.  For Wiz-Team, these are cornerstone elements to both short and long-term success of our clients, their projects, and our Event-Works solution.

We caught up with Valentina, Wiz-Team Delivery Manager, who has helped design and deliver over 100 hours of Event-Works training and onboarded over 15 new clients to Event-Works over the past year, to discuss her experiences fulfilling this crucial role.

What’s the biggest challenge when designing trainings?

The biggest challenge when designing trainings is learning and understanding the needs and perspective of our clients when you’ve only just met them! For the training to be relevant and effective for each client, we need to understand where they are coming from and where they want to go. Though needs can be similar, each client has a different idea or vision for how they want to use Event-Works; and because it is such a customizable tool, our training strategy for each client needs to be too.

What are key ingredients to designing and delivering effective trainings?

  • Create scenarios that are real or relevant to the client
  • Storytelling and creating interaction with attendees
  • Hands-on experiences and challenges that reinforce the skills being taught
  • A bit of humor! A few funny moments helps keep the atmosphere relaxed

What’s the value of such trainings?

From a client perspective, Wiz-Trainings trainings are a chance to get to know us, they reinforce our working relationship, build trust, and help them to begin to imagine the possibilities of their event management system. From a Wiz-Team perspective, these engagements give us new and exciting insights into event delivery around the world, a deeper understanding of the challenges our clients face, and of how to evolve and develop our product for the future.

Implementing innovation: Where do you start?

wiz-editor November 25, 2021 0

The rapidly evolving world of technology creates exciting opportunities for innovative solutions to solve for some of our most frustrating daily challenges in event management. At the same time, implementing and adopting new tools while working on your next big project can be overwhelming.
So where do you start?

Learning and integrating new technology is a thrilling prospect for many, but for others it can be a rather overwhelming proposition. We at Wiz-Team have been in both of their shoes knowing all too well how both exciting AND challenging it can be to implement new technology. For this reason, we work hard to get to know our clients, their needs, and their readiness to ensure we create and deliver tailormade training programmes to ease the implementation process and expedite user adoption of our event management solution – Event-Works.

Over the past couple months, we have experienced a system training “high-season” with well over 80 hours of training across both the sport and institutional sectors. Sessions ranged from small highly specialised in-person training to online organisation-wide solution familiarisation exercises, and on-site volunteer training on operational components. Our mission? To ensure Event-Works users feel empowered to not only use the system, but to configure and customise the solution to meet their own individual needs.

Valentina Rios, an Event-Works trainer at Wiz-Team shares: “We strive to create autonomy, inspire curiosity, and build confidence in our trainees. We work to achieve that through thoughtful and engaging training sessions that demonstrate the capabilities of the system but also ties it to real scenarios and practical exercises that mean something to our new and sometimes veteran users.”

As one trainee recently shared with us: “Wiz-Team’s personalized approach to familiarization and training was tailormade to what our team needed. It was an intentional and efficient time where our team was empowered to learn and ask questions, allowing us to build a firm foundation of knowledge around Event-Works for all future events.” 

Though we are very pleased with the feedback we’ve been receiving, we know that solution implementation and user adoption is always a moving target complicated by elements like condensed timelines, varying levels of systems literacy, change management processes, and learning preferences.  We are then always evolving and adapting how we deliver trainings to ensure we are relevant and effective for all our clients now and into the future.  

Stay tuned as we explore this topic over the next few months sharing our experiences and best practices delivering this core pillar of Wiz-Team services; one that is essential to the success of our clients, our organisational mission, and the future of event technology.

3 questions to… Li Neo Tay, co-founder and Director of Operations at IGNITX

wiz-editor October 27, 2021 0

For the past month, Li Neo Tay, Co-Founder and Director of Operations at IGNITX – a network of event professionals and a strategic partner to Wiz-Team for event operations – has joined Wiz-Team at its headquarters in Lausanne, Switzerland, as an external consultant to support with product development. We caught up with Neo to talk about what she’s been doing at Wiz-Team and the value of partnership.

How have you enjoyed your immersion at Wiz-Team? 

I spent much of last year being back home in Malaysia, with no travel, much like the rest of the world. After such a long time working alone at home, in lockdown, it was so nice to be working in a team again, to be able to share and interact with peers in person. I’ve known Wiz-Team since 2019, and I’m familiar with the team, having worked with them at past events, so it felt like coming back to visit good friends who you are comfortable with. And we have fun, which is important!

What have you been doing and how are you working with Wiz-Team?

 Having worked in the Sport Entries and Accreditations Functional Areas for the Local Organising Committees of several major international sport events since 2009, I came here in the capacity of a functional expert within their delivery team as they prepare for the Birmingham 2022 Commonwealth Games as well as another major event coming up later this year. Drawing from my own event management expertise and IGNITX’s network, I’m test-driving and supporting Wiz-Team with new releases of their accreditations and sport entries applications, as well as helping their team shape the viability of these new modules for years to come. In short, I’m helping to bridge the gap between the tech solutions, the users and the wider major sport event market.

Since 2019, IGNITX has partnered with Wiz-Team on several projects, why?

Because of the innovation and the breath of fresh air that they bring to a system from a Games management point of view. At IGNITX, we’re a people’s company, not a systems company, so as the strategic partner of Wiz-Team, we have a real appreciation for Event-Works and its customisable, empowering, time-efficient, and user-friendly functionalities. But for us, it’s also about the people behind the system. We share the same values as Wiz-Team, and we appreciate their openness and willingness to innovate, improve and enhance what they do with ideas directly from the community of people who face the day-to-day challenges of event delivery. Smaller tech companies like Wiz-Team bring passion, connection, and principles to what they do. When they work at events, they give it their all and care truly about delivering quality, as do we. Mutually supporting each other with our respective unique expertise is then a win-win situation.

Commonwealth Games here we come!

wiz-editor October 13, 2021 0

Wiz-Team selected as Official Software and Solutions Provider of the Core Games Management System for the Birmingham 2022 Commonwealth Games


Named as the Official Software and Solutions Provider for Core Games Management Systems, Wiz-Team will deliver a suite of fully integrated and customisable applications to deliver industry leading services inaccreditation, access control, sport entries and qualifications, and the baton relay.

The Birmingham 2022 Commonwealth Games will see around 4,500 athletes from 72 nations and territories compete in 19 sports and 8 para-sports across 14 competition venues from 28 July until 8 August 2022. As the biggest event ever to be held in the West Midlands, it is expected to attract more than one million spectators to the city and have a global TV audience of 1.5 billion.

From head offices in Lausanne, Switzerland, Wiz-Team CEO Johann Woringer spoke of his excitement at securing such an important partnership agreement: “We are thrilled to have been selected as an official provider for the Birmingham 2022 Commonwealth Games. We can’t wait to supply our innovative games-tested tools and event management expertise to deliver this world-class event.”

 Birmingham 2022 will use Wiz-Team’s all-in-one event management solution Event-Works, for time-saving and trusted tools to support the activation and management of over 80,000 accredited individuals across a Games ecosystem spanning more than 25 venues.  Event-Works will also serve as the organising committee’s cutting-edge tool to coordinate the entry and inscription of the 4,500 athletes competing next summer for the Games’ available 283 gold medals.

Adrian Corcoran, Chief Information Officer at Birmingham 2022, said: “It’s great to have Wiz-Team on board as they join us as our Official Software and Solutions Provider for Core Games Management Systems for Birmingham 2022. Their commitment and expertise will help us deliver a successful Games. In addition to playing a pivotal role in core Games management systems, it’s great to see that Wiz-Team are committed to working with us in hosting a sustainable Birmingham 2022.”

Do you want to know more? Click here to read the full press release.

In action at the heart of Europe

wiz-editor October 12, 2021 0

It’s been a couple of busy but exciting days for Wiz-Team’s on-site operations team at the European Youth Event (EYE), held from 8 to 9 October 2021 at the European Parliament in Strasbourg, France. Organised every two years, the EYE brings together thousands of young people from all over the European Union and beyond to shape and share their ideas on the future of Europe.

Our event management solution Event-Works was used to register and accredit the more than 5000 participants who were physically present. In addition, our all-in-one platform supported communication, reporting, the scheduling of sessions and the management of partners. Whilst providing assistance from the cloud, we also supported on the ground and were joined by our new colleague Audrey Krzemien, for whom this was the first major “operation” since joining Wiz-Team as Head of Belgium Operations last month.

“What a great event to kick off my on-site experience with Wiz-Team”, said Audrey speaking after the event. “Everything went smoothly and there was a very positive buzz with thousands of dedicated young people exchanging their views with experts, activists, influencers and decision-makers right in the heart of Europe.”

EYE strives to promote equality, inclusiveness and sustainability – features which are also very much embraced by Wiz-Team, and we are thankful for our partners at the European Parliament and for the great teamwork!

Official supplier for Swiss Pavilion at the World Expo in Dubai

wiz-editor September 29, 2021 0

Wiz-Team is proud to support the operations of the Swiss Pavilion at the World Expo in Dubai, which will kick-off on 1 October 2021. With the theme “Connecting Minds, Creating the Future”, this six-month international event will celebrate human brilliance and achievements in the fields of architecture, technology, innovation, music, arts and more.

Organised by Presence Switzerland, a unit of the Federal Department of Foreign Affairs responsible for promoting Switzerland’s image abroad, the Swiss Pavilion will reflect Switzerland’s scenic beauty and its position as a world-leading technology, scientific and innovation hub.

Wiz-Team CEO Johann Woringer says: “We are looking forward to continuing our partnership with Présence Suisse and supporting such a prestigious event. It’s pretty exciting to help present our home base Switzerland on a global stage!”

The registration process to visit the Pavilion, which will provide the visitors with an authentic Swiss experience as well as a journey through the Swiss innovative ecosystem, has recently opened and is operated by Wiz-Team’s event management software Event-Works. This innovative solution will also be used for accreditation management and badge printing, the scheduling of sessions, communication and reporting.

Event-Works’ modular approach provides a flexible and scalable tool which can be easily customised to the needs of different event types. For instance, the Swiss Pavilion in Dubaiexpects 10,000 visitors to join in public and private side sessions where Swiss partners will present their research and products through small exhibits, talks and showcases aligned with the Expo’s Focus Weeks.

Photo: Switzerland Pavilion / Expo Dubai 

JOHANN

CEO

As the founder and CEO of Wiz-Team, Johann has been a part of this adventure long before the start of the organisation 10 years ago. This dynamic and fast-growing company was born out of gap in the market Johann and his colleagues experienced as event managers in the early 2000s.  With little tools available to effectively manage the demands and challenges of data management for complex events, they decided to build their own solution. 

Shortly thereafter Johann created Event-Works and later Wiz-Team with the vision to deliver world class digital solutions built by event professionals for event professionals. From Wiz-Team headquarters in his hometown Lausanne, he oversees a global network of developers and experts, who support the organisations mission to empower event professionals through smart, intuitive, and innovative digital solutions. 

Johann’s expertise in event data management is outstanding.  He has delivered innovative event management solutions to every Olympic Games edition since 2004 alongside a range of other international events. Having worked across many sectors, including sports federations, the medical congress industry, corporate companies, and government agencies, he has acquired a wide-ranging background and an exceptional experience in various types and sizes of events. Before he set up Wiz-Team, Johann specialised in web and database development, as well as project management in the luxury industry, and teaching.

Johann holds an MBA in international management and speaks English, French and some German. In his spare time, he enjoys scuba diving, discovering the world on a motorbike, gaming and exploring new technologies.